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SHIPPING

ORDER PICKING

For making the order, working times are from Monday to Friday, between 9 am - 5 pm (French time) and excluding public holidays.The additional delays are those carried out by the transport partners.

 

Orders are prepared in a dedicated warehouse:

Logtex pour Izipizi

Parc Logistique de l'Aube - Entrée Sud

1, rue des Lacs

10800 Moussey, France

 

Delivery times

The products ordered by the web user shall be delivered within a maximum period of time of 30 days from confirmation of the order and payment.

If the product is unavailable, IZIPIZI undertakes to inform the web user without delay so that the web user may be reimbursed in good time and within 14 days at the earliest opportunity from the payment of the sums spent.

In the event of a predictable delay in delivery, IZIPIZI undertakes to inform the web user as soon as possible and by any means so that the latter may then choose to maintain or cancel the order totally or partially.

IZIPIZI may not be held liable for the consequences of any events independent of its will, in particular in the event of force majeure or acts of God leading to delay or cancellation of delivery of the product ordered.

In the event of failure to respect the period of time mentioned plus 7 days, the web user may cancel his or her order by dispatch of a recorded delivery letter with acknowledgement of receipt to the address of the head office provided at the head of these general terms and conditions. The cancellation shall only be accepted by IZIPIZI if the dispatch of the delivery has not taken place between dispatch and receipt of the said letter. The web user shall be reimbursed within 14 days at the latest from receipt of the recorded delivery letter by IZIPIZI.

IZIPIZI reserves the right to choose the goods haulier and guarantees the good routing of the products.

ATTENTION: if the parcel is returned to the sender for being unclaimed or if the web user has provided a wrong delivery address, IZIPIZI reserves the right to bill the web user again for the new shipping fees. In this case, if the package is again returned to the sender, it will not be returned to the Internet user and the amount corresponding to this command, including any additional delivery costs, will be retained by IZIPIZI.

Checking delivery

IZIPIZI guarantees the conformance of the product delivered with the essential characteristics as described on the site www.izipizi.com for usage in accordance with its purpose.

The web user shall check the state of the packaging and the conformity of the product delivered and if need be shall note any reservation on the haulier’s delivery slip.

Carrier

The choice of carrier belongs to IZIPIZI. The parcels are padded and protected.

The delivery services are as follows:

Countries Express “Point Relais” Standard “Point Relais” Tracked mail/Standard home delivery Express home delivery
GermanyN/AEUR4 or free for orders of EUR55 or moreEUR5.50EUR15
AustraliaN/AN/AN/A$15 or free for orders of $150 or more
AustriaN/AEUR4 or free for orders of EUR55 or moreEUR5.50EUR15
BelgiumN/AEUR3.50 or free for orders of EUR55 or moreEUR5.50EUR15
BulgariaN/ABGN25.50BGN11 or free for purchases of BGN137 or moreBGN30
CanadaN/AN/ACA$15 or free for orders of CA$120 or moreCA$35
CyprusN/AN/AN/AEUR12 or free for orders of EUR90 or more
CroatiaN/AN/AEUR5 or free for orders of EUR60 or moreEUR15
DenmarkN/ADKK48.48DKK41.02 or free for orders of DKK450 or moreDKK115
SpainN/AEUR4 or free for orders of EUR55 or moreEUR5.50EUR15
EstoniaN/AEUR13EUR5.50 or free for orders of EUR60 or moreEUR15
FinlandN/AEUR7.50EUR5.50 or free for orders of EUR60 or moreEUR15
FranceEUR4.50 or free for orders of EUR55 or moreN/AEUR5.50 or free for orders of EUR55 or moreEUR15
HungaryN/AHUF2,500HUF2,200 or free for orders of HUF8,500 or moreHUF6,100
IrelandN/AEUR7.50EUR5.50 or free for orders of EUR60 or moreEUR15
ItalyN/AEUR4 or free for orders of EUR55 or moreEUR5.50EUR15
LatviaN/AN/AEUR5.50 or free for orders of EUR60 or moreEUR15
LiechtensteinN/ACHF15CHF6.50 or free for orders of CHF57 or moreN/A
LithuaniaN/AN/AEUR5.50 or free for orders of EUR60 or moreEUR15
LuxembourgN/AEUR5.50EUR5.50 or free for orders of EUR55 or moreEUR15
MaltaN/AN/AN/AEUR12 or free for orders of EUR90 or more
NetherlandsN/AEUR3.50 or free for orders of EUR55 or moreEUR5.50EUR15
PolandN/APLN23 or free for orders of PLN250 or morePLN28PLN63
PortugalN/AEUR5.50EUR5 or free for orders of EUR55 or moreEUR15
RomaniaN/AN/ARON33 or free for orders of RON300 or moreRON75
SlovakiaN/AEUR8.50EUR6.50 or free for orders of EUR60 or moreEUR15
SloveniaN/AEUR8.50EUR6.50 or free for orders of EUR60 or moreEUR15
SwedenN/ASEK110SEK63 or free for orders of SEK700 or moreSEK170
SwitzerlandN/AN/ACHF7.50 or free for orders of CHF75 or moreCHF16
UKN/AN/A£5.50£15

For other countries, shipping costs will be calculated when selecting the delivery method in the checkout.

IZIPIZI is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. IZIPIZI will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and:

-The customer refuses to accept the package 

-No attempt is made in the country of destination to deliver the package.

IZIPIZI reserves the right to abandon the package(s) and will not be responsible for any refund.