At IZIPIZI, we do our best to make returns as simple as possible.
To make the process easier, we offer prepaid return labels directly through our return portal, where available.
Return shipping fees vary depending on the country and carrier. The exact amount will always be displayed in the return portal before you confirm your return.

Return shipping fees

• France: €4.90
  
• European Union: €6.90
  
• United Kingdom and Switzerland: €9.90
  
• Other countries - Zone 1: €12.90*
  (Albania, Andorra, Guernsey, Bosnia and Herzegovina, Canada, Gibraltar, Israel, Jersey, Liechtenstein, North Macedonia, Moldova, Montenegro, Norway, San Marino, Serbia, Turkey.)
  
• Other countries - Zone 2: €16.90*
  (All countries not listed above, including Australia, Hong Kong, Singapore, and Mexico.)
  
• United States: Prepaid return labels are not available.
  

*For Zone 1 and Zone 2, the return shipping fee is converted into the local currency. The final amount may vary depending on the applicable exchange rate at the time of the return request.

This fee helps cover part of the logistics costs involved in processing a return, including transport, handling, quality checks, and restocking.